Last Updated: 26 January 2026
Privacy Policy
Memphis Trusted Locksmith is committed to protecting your privacy. This Privacy Policy describes how Memphis Trusted Locksmith collects, uses, and discloses your personal information when you use our services, interact with our website, or contact us. By engaging with Memphis Trusted Locksmith, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Memphis Trusted Locksmith collects various types of information to provide and improve our locksmith services.
1.1 Personal Information You Provide Voluntarily
When you contact Memphis Trusted Locksmith for service, submit an inquiry through our website, or communicate with us by phone, email, or in person, you may provide us with personal information, including: * Contact Information: Your name, email address, phone number, and physical address (specifically for service location and billing). * Service Details: Information about your locksmith needs, such as the type of service required (e.g., emergency lockout, key duplication, lock installation), vehicle make/model (for automotive locksmith services), and any other relevant details pertaining to the service request. * Payment Information: If you make a payment directly to Memphis Trusted Locksmith, we may collect billing address and payment card details. This information is typically processed by secure third-party payment processors.
1.2 Information Collected Automatically
When you visit the Memphis Trusted Locksmith website, certain information may be collected automatically through cookies and similar tracking technologies: * Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. * Device Information: Information about the device you use to access our website, such as device type, unique device identifiers, and mobile network information.
2. How We Use Your Information
Memphis Trusted Locksmith uses the collected information for various purposes, primarily to provide and improve our locksmith services: * To Provide Services: To schedule appointments, dispatch technicians to your location, perform requested locksmith services, and provide estimates or invoices. * To Communicate With You: To respond to your inquiries, confirm appointments, provide updates on service status, and send important service-related notices. * For Billing and Payments: To process payments for services rendered and manage our financial records. * For Internal Operations: To improve our services, analyze website usage, troubleshoot technical issues, and ensure the security of our systems. * For Legal and Safety Reasons: To comply with applicable laws, regulations, legal processes, or governmental requests; to protect the rights, property, or safety of Memphis Trusted Locksmith, our customers, or others.
3. How We Share Your Information
Memphis Trusted Locksmith does not sell your personal information. We may share your information in the following circumstances: * With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing services. These may include payment processors, website analytics providers (like Google Analytics), dispatch software, and IT service providers. These third parties are obligated to protect your information and only use it for the purposes for which it was shared. * For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). * Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information. * With Your Consent: We may share your information for any other purpose with your explicit consent.
4. Data Security
The security of your personal information is important to Memphis Trusted Locksmith. We implement reasonable physical, technical, and administrative safeguards to protect the information we collect and maintain. These measures are designed to prevent unauthorized access, disclosure, alteration, or destruction of your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and understand where our visitors are coming from. * What are Cookies? Cookies are small data files placed on your device when you visit a website. They help the website remember information about your visit. * How We Use Cookies: We use cookies for essential website functionality, to analyze how users interact with our website (e.g., via Google Analytics), and to improve our services. * Your Choices: Most web browsers are set to accept cookies by default. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
6. Your US State Privacy Rights
Depending on your state of residency, you may have specific rights regarding your personal information under applicable US state privacy laws, such as the California Consumer Privacy Act (CCPA) and other state-specific privacy regulations. While Memphis Trusted Locksmith is located in Tennessee, we strive to respect these rights for all our customers where applicable. These rights may include: * Right to Know: You have the right to request access to the specific pieces of personal information we have collected about you, as well as categories of personal information, sources from which it was collected, and the business purpose for collecting it. * Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions. * Right to Correct/Rectify: You have the right to request that inaccurate personal information be corrected. * Right to Opt-Out: You may have the right to opt-out of the "sale" or "sharing" of your personal information, though Memphis Trusted Locksmith does not sell or share personal information in a manner that would typically constitute a "sale" or "sharing" under these laws. * Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise any of these rights, please contact Memphis Trusted Locksmith using the contact information provided in Section 12. We may need to verify your identity before fulfilling your request.
7. Data Retention
Memphis Trusted Locksmith retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. This typically includes retaining service records for a period necessary for warranty purposes, repeat service, or legal obligations. When your personal information is no longer needed, we will securely dispose of it.
8. Third-Party Links
Our website may contain links to third-party websites that are not operated by Memphis Trusted Locksmith. This Privacy Policy does not apply to the practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Memphis Trusted Locksmith services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.
10. Changes to This Privacy Policy
Memphis Trusted Locksmith may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact Memphis Trusted Locksmith at:
Memphis Trusted Locksmith Email: info@memphistrustedlocksmith.com Address: 2440 Dunn Cove, Memphis, TN 38114
